Frequently Asked Questions
If you're currently asking yourself a question like buying a mattress , the answer is probably here. If not, contact us by clicking here .
Is it possible to test the mattress before purchasing it?
At Morphea, we offer you the opportunity to test our mattress for 100 nights in the comfort of your own home, whatever the mattress:
This gives you plenty of time to make sure the mattress meets your needs and expectations.
We want to make sure you are fully satisfied with your mattress .
How do your promotions work?
Our promotions are easy to use: once you've selected the products you want to purchase, go to your shopping cart. Click "Proceed to Checkout," and you'll find a special promo code field. Simply enter your promo code and click "Apply" to have the discount automatically applied to your order.
It's an easy and convenient way to take advantage of our special offers and save on your Morphea mattress purchase.
How can I pay for my order? What payment methods are available?
To pay for your order at Morphea, we offer several flexible payment options for the purchase of a mattress or other item subject to certain amounts. You can choose to pay for your order using your credit or debit card, including major cards such as Visa, MasterCard, and American Express.
What is the delivery time? When will I receive my order?
We understand your eagerness to receive your Morphea mattress. Our delivery times are very fast, generally between 2 and 5 business days from the date your order is shipped.
Our shipping times are 24 to 48 hours after your order has been placed and validated.
How to contact us?
To contact us, we offer two simple and convenient methods. You can use our live chat, available on our website, to get a quick answer to your questions and chat in real time with our customer support team. Additionally, you can contact us via our email address: sav@morpheabed.com. We are here to help you and answer all your questions.
What is the status of my order?
To easily check the status of your order, we encourage you to log in to your customer area. You will have complete access to all information about your order, including its current status, expected delivery details, and much more. This is the most efficient tool for tracking and managing your order in real time. If you have additional questions or need specific assistance, please feel free to contact us via our live chat or by email at sav@morpheabed.com. We are here to help!